Updated 5 October 2026
Privacy & cookies
Tyr Technology is responsible for the personal data processing described in this notice. For privacy enquiries, contact contact@tyr.ai.
These informational pages do not load advertising or analytics trackers. We use limited browser storage for the preferences listed below and to remember that you have read the notice. Fonts are served from our own website.
1. Scope
This notice covers the homepage at www.tyr.ai, the informational website at www.tyr.ai/website/, agentciti.com, agentcity.vn and enquiries about these websites. It does not describe all processing in signed-in applications, agent conversations or third-party services. When opening an application or service, refer to the privacy information provided there.
2. Information processed
- Page requests: the server receives your IP address, requested path, time and browser information to deliver a page. Tyr logs may record IP address, path without the query string, request method, response status, transfer size, processing time, request identifier and browser user agent.
- Enquiries: if you email us, we receive your email address, message and information you choose to provide. Contact links open your email application; the website does not send a message automatically.
- Browser preferences: the items in section 4 are stored on your device. The website interface code does not send these values to our server.
3. Purposes
We use information needed to deliver and secure the websites, diagnose faults and respond to enquiries. Where applicable law requires a legal basis, these purposes rely on legitimate interests in operation and security, steps you request before a contract, or legal obligations as appropriate. If we introduce processing that requires consent, we will update the information and request consent before enabling it.
4. Cookies and browser storage
These pages do not currently set advertising or analytics cookies. The local and session storage below is not a cookie and is not automatically attached to HTTP requests.
| Storage key | Website | Purpose | Duration |
|---|---|---|---|
tyr-privacy-notice | These websites | Remembers acknowledgement of this notice; contains no visitor identifier. | 180 days; an expired entry is checked and removed on a subsequent page visit. |
agentciti-motion-paused | AgentCiti | Remembers your motion-pause choice after you use the control. | Tab session storage; normally ends when the tab closes. A browser may restore the session. |
tyr-lang | Tyr /website/ | Stores a language choice if you use the language control. | Local storage until changed or cleared in browser site data. |
Choices on www.tyr.ai are shared between the homepage and /website/. AgentCiti remembers choices separately on each domain; we do not synchronise them across domains. You can reopen the notice through “Cookie notice” in the footer, or clear site data in your browser. “Got it” does not authorise tracking. If browser storage is blocked, you can still dismiss the notice, but it may reappear.
Earlier Tyr website versions may have stored tyr-web-cookie-consent-v1 or cookie-consent. Those legacy values are no longer used by these informational pages to authorise analytics. You can remove them through your browser’s site-data settings.
5. Retention
Browser storage durations are listed in the table. Tyr website access and error logs are configured to rotate daily when non-empty, retaining up to 7 rotated files plus the active file. This is a file-count rule, not a guarantee of deletion after exactly 7 days. Routine access logging for the AgentCiti websites is currently disabled; infrastructure and security errors may still be logged.
Enquiries and other necessary records are kept for as long as needed to respond, follow up, resolve incidents or meet legal obligations. The period depends on the type of enquiry and applicable requirements. Relevant records may need to be retained longer during an incident or dispute.
6. Providers and international processing
Hosting and email providers may process information needed to supply those services. We do not load third-party advertising or analytics code on these pages. Servers or providers may operate outside your country. Where international transfers are subject to legal requirements, applicable safeguards must be met. Contact us for information about providers and safeguards relevant to your enquiry.
7. Your choices and rights
Depending on applicable law, you may request access, correction, deletion or restriction, object to processing, request portability or withdraw consent for processing based on consent. Send requests to contact@tyr.ai. We may need proportionate information to verify your request. You may also complain to the relevant data protection authority.
8. Updates
We update the date above when revising this notice. Material changes to storage or tracking will be explained before they take effect; fresh consent will be requested where required.